Service and Infrastructure

In order to provide a world class service to our customers, Etellect partners with Iomart and uses its state of the art data centres to provide a reliable cloud based infrastructure. 

 

We understand that our clients require a reliable, secure and responsive Web Service application and our hosting platform has been engineered to provide full 24/7 availability, scalability and guaranteed accessibility.

In the unlikely event of our Primary Infrastructure experiencing a problem, a backup service is provided to ensure the Web Service can always be accessible at any time.

The diagram below provides an overview of the infrastructure in place and explains how the Web Service can be accessed from anywhere and at any time.