100% uptime guarantee with duplicated infrastructure, additional API endpoints, and 24/7 priority support. Triple-layer redundancy ensures your mission-critical applications never go down.
Duplicated infrastructure and guaranteed uptime for applications that cannot afford downtime
Guaranteed 100% availability with financial penalties if we fail to deliver. No excuses, no exceptions.
Separate servers and endpoints completely duplicated from standard service for maximum reliability.
Direct line to senior engineers. Response within 15 minutes for critical issues, 24/7/365.
Proactive monitoring with instant alerts. We identify and resolve issues before they impact you.
Multi-region redundancy with automatic failover. If one datacenter goes down, traffic seamlessly switches.
Personal account manager who understands your business and ensures your needs are always met.
See what makes our Enterprise SLA the ultimate peace of mind
| Feature | Standard SLA | Enterprise SLA |
|---|---|---|
| Uptime Guarantee | 99.9% | 100% |
| Infrastructure | Shared | Duplicated |
| API Endpoints | Standard | Additional |
| Support Response | 4 hours | 15 minutes |
| Support Availability | Business hours | 24/7/365 |
| Monitoring | Standard | Real-time + Alerts |
| Failover | Automatic | Multi-region |
| SLA Credits | None | 10-50% of monthly fee |
| Account Manager | — | ✓ Dedicated |
| Quarterly Reviews | — | ✓ Included |
Built for mission-critical applications that cannot afford downtime
Your traffic is routed through completely separate API endpoints, isolated from standard service traffic. No resource contention, no performance impact from other users.
Your service is deployed across multiple geographic regions within the UK with automatic failover. If one region experiences issues, traffic seamlessly routes to healthy regions.
Real-time monitoring of all infrastructure components with instant alerts to our operations team. Issues are detected and resolved before they affect your service.
Ultimate redundancy for maximum reliability
In addition to our primary service with automatic failover, you will receive a separate backup DNS endpoint for ultimate peace of mind. While extremely unlikely, in the event that both our primary service and its automatic failover mechanisms fail, you can manually switch to this backup endpoint within your infrastructure.
Your main API endpoint with built-in automatic failover between UK datacenters.
If primary datacenter fails, traffic automatically routes to secondary (sub-second).
Separate endpoint for manual switchover if both primary systems fail (extremely rare).
Only in the extremely unlikely event that both your primary endpoint AND its automatic failover system fail simultaneously. This provides an additional layer of security for absolute mission-critical applications. Our monitoring team will notify you immediately if such a scenario occurs.
Peace of mind for mission-critical applications
We offer bespoke enterprise agreements for organizations with specific requirements.
Discuss Custom RequirementsIs this service right for your organization?
Banks, building societies, and payment processors requiring absolute reliability.
Organizations processing thousands of validations daily where downtime costs money.
Applications where any downtime directly impacts customer experience or revenue.
Organizations with strict compliance requirements needing guaranteed service levels.
Speak with our enterprise team to discuss your specific requirements
100% uptime guarantee • £399+VAT per month • Includes 1,000 checks + 100 CoP + 1 EISCD